Privacy Policy

Cyblex Technologies takes the security and confidentiality of users’ personal data of the Custocy platform very seriously. We have strict internal procedures for storing, accessing and disclosing your data. Cyblex Technologies is committed to preserving your privacy. This Privacy Policy explains how we use the data we collect about you, how you can share your preferences on the limits of this data usage and our procedures to protect your privacy.

Who are we?

Cyblex Technologies is a SAS with a capital of € 99,000, registered in the Toulouse Trade and Companies Register under number 844 786 525, and whose head office is located at 1244 l’Occitane, 31670 Labège (the “Company”).

Cyblex Technologies has developed a website accessible from the site (the “Site”) to encourage and facilitate discussions around the detection of cyberattacks through the use of artificial intelligence.

You can reach us by phone on +33 (0)5 63 73 50 12 or by email at the following address: contact[@]

For the purposes hereof, the terms:

  • “Site User”: refers to any person browsing the website;


  • Data of Site Users
  • Our Cookie Policy
  • Who do we transfer your personal data to?
  • How do we protect your personal data?
  • What are your rights?
  • Modification of the privacy policy

Data of Site Users

As part of the processing of personal data of Site Users, the purposes of which are set out below, Cyblex Technologies acts as a data controller.

1. What personal data do we collect, and how do we use it?

We may collect personal data about you when you interact with the Site, particularly when you request information or a demo, when you send us an application, when you download a document or comment on one of our posts. The personal data that we may collect include, without limitation, the following personal data:

  • IP address ;
  • contact information that you have provided to us (name, first name, email address, Etc.);
  • the user agent of your browser.

This data is collected for the purposes of using the Site, for :

  • statistical analysis,
  • commercial prospecting,
  • improving the Site,
  • managing inquiries
  • and helping to detect unwanted comments.

Per the legislation in force, the processing of personal data is based on the proper execution of the contractual relationship between us, where applicable, consent to data processing and on our legitimate interest in developing our service and improving it.

2. How long is your data kept?

We keep your personal data for the duration of the subscription to the Site if you have created a User account and accepted our general conditions of use. This data can then be kept for 5 years from the end of our contractual relationship with you for probative purposes in the event of a claim or dispute.

If we have never had a commercial relationship with you, we keep your data for 3 years from our last contact with you for commercial prospecting. Otherwise, we can keep your data for 3 years from the end of our business relationship.

If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be recognized and approved automatically instead of sending them to the moderation queue.

Our cookie policy


1. What is a cookie?

A cookie is a small text file downloaded to your computer when you visit certain websites that enables a website to recognize a user’s computer. Cookies are used to help users navigate websites more efficiently and use certain features and provide information to website owners.

2. Which cookies Cyblex Technologies uses?

The list below identifies the cookies used by the Site, as well as their purpose and retention period:

Cookie namePurposeRetention period
SERVERID112363[●]Session duration
_pk_id.3.023dAnalysis of user behaviour on the platform13 months
_pk_ses.3.023dAnalysis of user behaviour on the platform30 min
cookie-agreedInforms whether or not the user has given consent100 days
Mtc_idAnalysis of user behaviour on the platform 

The retention period of data collected through cookies varies but does not exceed 13 months. The statistical cookies used to collect data on the user’s Site activity are managed by the provider Matomo Analytics. The data is then returned to the data controller in an aggregated and anonymous manner in a web interface to which he has sole access. The data collected is not transferred to third parties or used for other purposes.

If you leave a comment on our Site, you will be offered to save your name, email address and Site in cookies. This is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser.

When you log in, we will set up some cookies to save your login information and screen preferences. The lifespan of a login cookie is two days; that of a screen option cookie is one year.

If you check “Remember me”, your connection cookie will be kept for two weeks. If you log out of your account, the connection cookie will be deleted.

By modifying or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just shows the ID of the post you just edited. It expires after a day.

Content embedded from other sites

Posts on this Site may include embedded content (e.g. videos, images, Etc.). Content embedded from other sites behaves the same as if the visitor were to that other Site. These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a connected account on their website.

3. How to block or delete cookies?

Your Internet browser may allow you to block or delete cookies placed by the Site. The Help function of your browser should tell you how to do this. Alternatively, you can visit the website which provides general information on cookies and how you can manage them on your computer. Regarding statistical cookies collected by Google Analytics, you can block these cookies at any time using an “opt-out” procedure via the following link: Please note that if you uninstall a cookie or object to the installation of cookies on your machine, you may not be able to benefit from some of the Site’s services.

Who do we transfer your personal data to?

Your personal data is hosted by us locally, on our premises. Visitor comments can be verified using an automated spam detection service. If our business is sold or merged with another company, your data may be disclosed to our advisers, as well as any potential acquirers and their advisers, and be transferred to the new owners of the business.

How do we protect your personal data?


We use the appropriate technical and organizational devices to protect your personal data, for example:

  • a password and a unique username control access to your user account;
  • we keep your personal data on secure servers;

Although we undertake to use our best efforts to protect your data, you acknowledge that the use of the Internet is not entirely secure and that, in this context, we cannot guarantee the security or integrity of your personal data provided by you or provided to you via the Internet.

What are your rights?


You have a right to:

  • access your data;
  • to rectify them;
  • to oppose their processing;
  • to request their erasure;
  • request their portability in a structured format;
  • to request the limitation of their processing;
  • to define guidelines for the processing of your data after your death;
  • to withdraw your consent to the processing, when this is based on your consent.

You can exercise these rights at any time by sending your request accompanied by proof of identity to the email address dpo[@] or by post to the following address: Cyblex Technologies 9, avenue de la Montagne Noire 81100 Castres.

Any request must specify the personal data you wish to access, which you want to rectify, erase or replace or whose processing you want to limit or invoke portability. Information relating to your user account may be requested to facilitate the processing of your request.

You can also file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) if you consider that the processing of your personal data infringes your data protection rights.

Modification of the privacy policy


In the event of a change in our Privacy Policy, we will specify the changes on this page. We may publish notifications on other pages of the website so that you can take note of the data we collect and how we use them at all times. We will also email you if we make any changes.